G HP EPACK 3YR PICK+RT

Extend the protection of your HP business PC with the HP 3-Year Pickup and Return Care Pack. This service plan provides you with fast, reliable repair and support, ensuring minimal downtime. With pickup and return service, HP handles the logistics: a courier collects your PC, repairs it at an HP facility, and returns it to you—all shipping costs are prepaid. You also get access to 24x7 technical support and remote problem diagnosis, so help is always available.

The plan covers a 3-year period (36 months) starting from the date you purchase or receive your PC, whichever is later. For maximum value, purchase this plan at the same time as your PC. Repairs are typically completed within 3 to 7 business days, and service is performed off-site at an HP repair center. This Care Pack is designed for business and enterprise environments, offering standard business day coverage (9 hours per day).

With HP's Pickup and Return service, you benefit from a streamlined process: HP provides remote diagnosis and phone or chat support, genuine replacement parts and materials, and prepaid shipping to and from the repair center. Your PC remains covered by the manufacturer that knows it best, ensuring quality and peace of mind.

Características principales

• 3-year extended coverage (36 months) for HP business PCs
• Pickup and return service: courier collects and returns your PC
• 24x7 technical support with remote diagnosis
• Repair completed in 3-7 business days at an HP off-site facility
• Prepaid shipping both ways (to and from HP repair center)
• Standard business day coverage: 9 hours per day
• Coverage starts from PC purchase or delivery date, whichever is later

Especificaciones

Preguntas frecuentes

When does the coverage start?

The extended coverage starts from the date you purchase or receive your PC, whichever is later. For maximum coverage and value, purchase this plan when you buy your PC.

What does the pickup and return service include?

HP provides fast pickup, repair, and return of your PC, with shipping included. A courier collects your PC, it is repaired at an HP facility, and then returned to you. Both inbound and outbound shipping are prepaid by HP.

How long does a repair take?

Repairs are typically completed within 3 to 7 business days. The service is performed off-site at an HP repair center.

Is technical support available 24x7?

Yes, you get access to 24x7 technical support, including remote problem diagnosis and phone or chat support.

Es para ti si...

• You own an HP business PC and want to extend its coverage beyond the standard warranty.
• You value fast, hassle-free repairs with pickup and return service.
• You need 24x7 access to technical support and remote diagnosis.
• You want prepaid shipping and genuine HP parts for repairs.
• You prefer coverage that starts from the date of PC purchase or delivery.