Hp 5y Onsite Adp Nb Supp

Keep your notebook productive with the HP 5-Year Onsite ADP Notebook Support Care Pack, reference U85N4E. This electronic Care Pack extends support for five years (60 months of coverage) and combines onsite repair with accidental damage protection, so you can rely on HP to help resolve computer problems wherever you work.

Service is delivered onsite during standard business days with a 9-hour coverage window, and HP targets a next business day response. The plan also includes remote troubleshooting and diagnostics: optional device information helps HP quickly diagnose and resolve issues, reducing downtime.

Coverage applies under warranty, and the Care Pack is delivered electronically, making it a straightforward way to add long-term onsite support and accidental damage protection to a compatible HP notebook.

Key features

• 5-year support duration (60 months of coverage)
• Onsite repair service
• Next business day response target
• Standard business days, 9-hour coverage window
• Accidental damage protection as an additional support option
• Remote troubleshooting and diagnostics
• Electronic Care Pack delivery

Specifications

Frequently asked questions

How long does the HP Care Pack U85N4E last?

It provides 5 years of coverage, equivalent to 60 months.

Is the service performed onsite?

Yes. The support service type and service method are onsite repair, with service location onsite.

What response time is targeted?

HP targets a next business day response, with coverage on standard business days over a 9-hour window.

Does it include accidental damage protection?

Yes. Accidental damage protection is listed as an additional support service option.

It is for you if...

• You want long-term onsite support for a compatible HP notebook
• You value a next business day response target
• You need accidental damage protection alongside standard support
• You prefer an electronically delivered Care Pack