3YR NBD/DMR

When hardware issues arise, the faster you can get back to work, the better. The HP U6W62E Care Pack provides 3 years of Next Business Day onsite service with defective media retention for your HP LaserJet M775 printer. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it, so you can get back to work quickly.

This service includes onsite repair and defective media retention, meaning you keep control of your important data by retaining defective storage media. Coverage is for standard business days with 9 hours of support per day, and response is next business day. The Care Pack is delivered electronically and is designed for business environments.

Key Features

• 3-year service duration with Next Business Day response
• Onsite repair service for HP LaserJet M775
• Defective media retention: you keep your defective storage media
• Standard business days coverage, 9 hours per day
• Electronic Care Pack delivery
• HP business segment service

Technical Specifications

Frequently Asked Questions

What does Next Business Day response mean?

It means that after you report an issue, HP will respond the next business day to begin resolving the problem.

Is onsite support included?

Yes, this service includes onsite repair support for your HP LaserJet M775.

What is defective media retention?

With defective media retention, you keep control of your defective storage media instead of returning it to HP.

How long is the coverage?

The service covers 3 years (36 months) with standard business days coverage of 9 hours per day.

Is it for you?

• You own an HP LaserJet M775 and want to minimize downtime with next business day onsite support.
• You need to retain defective storage media for data security or compliance reasons.
• You prefer electronic delivery of your Care Pack for immediate activation.